CATHERINE LI Principal | Elite Sales
DENNIS NUTT Principal | Auctioneer
SCOTT BAXTER Licensed Real Estate Agent
Thank you so much to you and the rest of your team for conducting another successful auction on our behalf last Saturday 28th November, 2020.
The expertise and work ethic of the team at Ray White Epping made what was, for us initially, a pretty daunting task, the sale of three properties on behalf of the estate under Covid restrictions, a lot easier.
I really felt for you all last Saturday, working under extremely oppressive conditions with temperatures soaring into the 40s, wearing suits and ties (not to mention Catherine’s shoes!) and can’t help but admire the professionalism with which you conducted yourselves on that day.
We most certainly would have no hesitation in recommending Ray White Epping to our friends, family and colleagues.
It has been a pleasure doing business with you all.
Wishing you all the very best for the future.
Sandra (on behalf of Rose, Warren and David)
2/4-6 Denistone Road, Eastwood
7/4-6 Denistone Road, Eastwood
1/50 Denistone Road, Eastwood
SCOTT BAXTER Licensed Real Estate Agent
5 Star Treatment. Scott is a great communicator who takes the time to go through the sale process with you. He was honest, approachable and transparent in all his dealings with me. At every stage of the process, Scott kept me informed and his weekly report clearly tells you how the market is responding to your property. Scott will show you how to maximise your marketing budget and property styling so that as many potential buyers as possible want to be at your auction. He has a great work ethic and genuinely seems to get a kick from seeing you achieve a great price for your home. I happily recommend him to all my friends!
PENNY JIANG Senior Property Manager
Since we purchased our investment property in 2007, we have appointed Ray White Epping as our managing agent. We are very grateful that the property has not had a single day of vacancy, since the very first day it was listed. Although we have had a few different tenants, Ray White has always been able to find us a new tenant straight away with no downtime. Also, throughout the past 13 years, we have never had any tenancy issues or loss of rent. Any maintenance issues reported were always passed onto us and dealt with promptly. Routine inspections were organised without delay.
Recently, we have been informed that our long term tenant of nearly 9 years has decided to move elsewhere at the end of this month. Understanding the difficulties in the current rental market as well as considering the aging condition of our property, we decided to undergo some renovations to make our property more appealing to prospective tenants.
The reason I am writing this email is to recognise and to show our appreciation for your Senior Property Manager, Penny Jiang. I have to say, out of all the property managers assigned, she is by far the best! From day one, when she found out that we wanted to do upgrade works, she has been invaluable – helping us to contact different suppliers and tradesmen; arranging access to the premise for quotes and measurements; giving us advices on product styles that are on trend; arranging timelines and logistics; etc.
Penny is always prompt in replying to our emails or calls. She is quick and responsive to all our enquiries. She listens to our concerns and respects our choices and opinions. She displays a strong ability in coordinating everything in an efficient manner. Her performance as a property manager really exceeds our expectations. As our family is currently still overseas, I don’t think we would be able to organise this renovation work without her support and organisation skills. The renovation works are yet to begin, however, we feel confident about it because of her dedication.
We understand that after all the renovation works, we still face the challenge of finding a new tenant in the current competitive market. However, we trust in the expertise of your team and have no doubt to recommend others for your property service.
Lancaster Drive, Marsfield
PATRICK HENG Relationship Manager
Patrick Heng is a very professional manager. When we met Patrick for the first time in June this year to consult about leasing our apartment, we were impressed that he was very friendly and he answered all our questions very thoroughly. Moreover, he is definitely a very good presenter who can clearly brief us the leasing process and contract details. He is also very knowledgeable and he always works towards meeting our expectations and satisfaction. There were several meetings after the first one where we discussed with him about the contract terms and conditions; he often strives to get a better deal for us. With his excellent skills, analytical mind and prompt advice on the market movements, we were confident that he would do the leasing in our best interests. Patrick successfully helped us lease the apartment at Macquarie Park last month. It is not easy to gauge the market during the COVID 19 pandemic! Given the negotiation expertise and incessant efforts, Patrick secured appropriate tenants at market rental for a one year lease for our property. Thanks to Patrick, we wish him all the best and higher success in his career!
Philip and Janis
Saunders Close, Macquarie Park